Points, Policies & Certificates

[Joe_Fongul]

I'm also having the same issue. I tried deleting my cookies and still get the same error when trying to redeem the $10 certificate I receive via a promotional e-mail. Any assistance would be greatly appreciated!

[WilliamM-BBY]

Hi there, Joe_Fungal.

Thank you for reaching out to our Community Forums. 

Getting a promotional email with a certificate is always exciting, so seeing you are having an issue with yours as well is not ideal. Could you please send me a Private Message with your full name, phone number and email so I can look into this further for you? You can send me a Private Message by clicking the blue button next to my signature!

Thanks,