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Recognized Member
Posts: 113
Registered: ‎07-09-2011

Re: We're Sorry Your reward details are not available right now. Please try again later.

I'm also having the same issue. I tried deleting my cookies and still get the same error when trying to redeem the $10 certificate I receive via a promotional e-mail. Any assistance would be greatly appreciated!

Social Media Specialist
Posts: 19
Registered: ‎10-12-2021

Re: We're Sorry Your reward details are not available right now. Please try again later.

Hi there, Joe_Fungal.

 

Thank you for reaching out to our Community Forums. 

 

Getting a promotional email with a certificate is always exciting, so seeing you are having an issue with yours as well is not ideal. Could you please send me a Private Message with your full name, phone number and email so I can look into this further for you? You can send me a Private Message by clicking the blue button next to my signature!

 

Thanks,

 

 

William|Social Media Specialist | Best Buy® Corporate
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