03-23-2022 08:24 AM
Good morning, weaponplus.
Thank you for reaching out to our Community Forums.
Getting a promotional email with a certificate is always exciting, so seeing you are having an issue with yours as well is not ideal. Could you please send me a Private Message with your full name, phone number and email so I can look into this further for you? You can send me a Private Message by clicking the blue button next to my signature!