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Posts: 1
Registered: ‎11-15-2022

Re: Verification email issues

Agreed.   I'm experiencing the same problem.  I tried calling Best Buy's customer service line and got redirected 4 times, with each person I spoke with saying that they could not help me.  After the last redirect (over 45 mins in), the line went silent and I had to eventually hang up

Posts: 61
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Registered: ‎11-24-2021

Re: Verification email issues

Greetings, vino67,

 

Welcome to our Best Buy Community Forums.

 

Experiencing issues when trying to gain access to your account can be a frustrating ordeal. It can also bring disappointment when unable to get the assistance needed when reaching out by phone.

 

Though many issues can be resolved by utilizing the information provided in the "Having trouble logging into your My Best Buy/BestBuy.com account" post in our Community Forums, I'd be happy to take a closer look at your account if need additional assistance. 

 

I see that you have also sent a private message and can gather additional information needed to review your account there. 

 

Sincerely,

Tina|Social Media Specialist | Best Buy® Corporate
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