04-27-2020 07:44 AM
I am having the same issue. Unexpected error occurs while trying to report missing points from an online order. Can anyone help? Thank you!
Solved! Go to Solution.
04-27-2020 11:44 AM
Welcome to the forum, and thank you for connecting with us regarding your trouble reporting missing My Best Buy points. It sounds like you've found where to report these on BestBuy.com as outlined in the post below, but are encountering errors. I would be delighted to look further into this with you, so please keep an eye on your inbox in the top right corner of the page for my private message.