12-27-2018 03:07 PM
This promotion leaves a bad taste in customer's mouth.
You spend the money as required by the promotion...but then do not get the reward.
12-28-2018 12:02 PM
Greetings skinnycat, and welcome to the Best Buy forum,
It is promotions like the spend $500 to get $50 why I wish that I had the My Best Buy™ Visa card. Who can't use an extra certificate? A bad taste in my mouth is something I could do without though. Let's see what can be done to replace the bad taste in your mouth with a more pleasant one. If you were eligible for the promotion and spent the required amount, then you should have seen the bonus certificate post to your rewards account within about four weeks.
Has it been at least four weeks since you spent the required amount? If not, then we would need to wait before considering any other potential options. If it has been more than four weeks, then please send me a private message with the information listed below and I will see what I can do to help. A private message can be sent by first logging into the forum and then clicking on the blue button in my signature that just so happens to be labeled "Private Message."