10-01-2020 11:16 AM
I have the same issue. My reward points account says there are no points pending. I made 5 external purchases in August, paid my card charges Sept. 4th. Allowing a few days for the payment to post, will my reward point show up the first week of October?
10-02-2020 11:22 AM
Good morning, vanraven,
Welcome back to our community forums. It's always great to receive a bonus My Best Buy certificate, especially if you were already planning to make qualifying purchases. I would be glad to help you take a closer look into this to check on the status of this certificate.
Typically, it can take up to four weeks after a promotion has ended for these certificates to post to your account. Based on your message, it sounds like that time frame has passed so I would like to review your My Best Buy account. I'll be sending you a private message with some more details shortly.
You can check your inbox by clicking the orange envelope in the top right of your screen. I look forward to hearing back from you