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Posts: 4
Registered: ‎04-06-2013

Re: Shop Five Times for 50 $50 Reward Certificate

I have the same issue. My reward points account says there are no points pending. I made 5 external purchases in August, paid my card charges Sept. 4th. Allowing a few days for the payment to post, will my reward point show up the first week of October?

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Posts: 5,206
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Registered: ‎08-21-2017

Re: Shop Five Times for 50 $50 Reward Certificate

Good morning, vanraven,

 

Welcome back to our community forums. It's always great to receive a bonus My Best Buy certificate, especially if you were already planning to make qualifying purchases. I would be glad to help you take a closer look into this to check on the status of this certificate.

 

Typically, it can take up to four weeks after a promotion has ended for these certificates to post to your account. Based on your message, it sounds like that time frame has passed so I would like to review your My Best Buy account. I'll be sending you a private message with some more details shortly.

 

You can check your inbox by clicking the orange envelope in the top right of your screen. I look forward to hearing back from you

AndrewB|Social Media Specialist | Best Buy® Corporate
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