02-16-2019 12:20 PM
02-17-2019 12:50 PM
Welcome to the forum, and thank you for reaching out to share your thoughts on banking! It is true that as a default setting, reward certificates are automatically issued once enough points are available for at least a $5 certificate. Should enough points be available for a larger certificate above this setting, the largest possible certificate would be issued. Our My Best Buy core members may adjust this setting, up to $20. Our Elite and Elite Plus members receive some higher certificate preferences, including the optional benefit of banking their points. As this is merely optional and not extended to all members, this would not be a default setting.
For more information, you may review our My Best Buy Terms. All members may also log into BestBuy.com to review their certificate preference.