12-17-2021 05:09 PM
Solved! Go to Solution.
12-18-2021 11:14 AM
Thanks for posting here on the Best Buy Community Forum about the issue you've been experiencing with the Best Buy website and your password. To ensure I'm on the same page, are you saying that you successfully login but then it asks to reset your password every time you try to log in? If this is a correct understanding, below I will include some common trouble shooting steps:
If you are still running into the same problem after the above trouble shooting steps, please let me know as I'll be happy to look into this further. At that point, I will need you to send me a private message with your full name, phone number, the email address that you currently use for your account, and an alternative email address.
|Kayla|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!
01-07-2022 03:03 PM
Yes. I did successfully reset my password. Much hair-pulling! Resetting a password should not be this hard.