Points, Policies & Certificates

[BDiddy75]

Hello, I’m also having the same issue with an old email address, can someone help me?

[JoshU-BBY Social Media Specialist · Accepted solution]

Hi, BDiddy75,

Welcome to the Best Buy Forums!

I lost access to an e-mail address that I used to sign in to many of my accounts last year, it was incredibly frustrating getting everything switched over. I would be happy to see if I can modify the e-mail address associated with your My Best Buy account! Can you send a Private Message with the information below so that I can look up your My Best Buy account? You should be able to send a Private Message by clicking the button to the right of my signature below!

• Name
• E-mail Address
• Phone Number