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Posts: 1
Registered: ‎12-02-2022
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Re: Old email attached to account.

Hello, I’m also having the same issue with an old email address, can someone help me?
Posts: 178
Topics: 3
Kudos: 32
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Registered: ‎11-24-2021

Re: Old email attached to account.

Hi, BDiddy75,


Welcome to the Best Buy Forums!


I lost access to an e-mail address that I used to sign in to many of my accounts last year, it was incredibly frustrating getting everything switched over. I would be happy to see if I can modify the e-mail address associated with your My Best Buy account! Can you send a Private Message with the information below so that I can look up your My Best Buy account? You should be able to send a Private Message by clicking the button to the right of my signature below!


  • Name
  • E-mail Address
  • Phone Number
Josh|Social Media Specialist | Best Buy® Corporate
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