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New Member
Posts: 2
Registered: ‎03-04-2022

Re: Old email attached to account.

Can I get some assistance with this issue also? The email address attached to my rewards account is no longer active. 

 

I also requested my last name to be updated as I was married and it does not appear that has happened. 

 

Please help!! 

 

-April

Posts: 127
Topics: 1
Kudos: 16
Solutions: 6
Registered: ‎11-08-2021

Re: Old email attached to account.

Hello, Zulligirl, and welcome to our online community!

 

Thank you for posting on our forums regarding your experience.  Having issues accessing or updating your account is not ideal, and I can understand wanting this addressed. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:

 

Full name (with new last name)

Email address on file as well as the email address we need update it to. 

Phone number

 

 

I'll keep an eye out for your message.

 

Best,

Rich|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎03-04-2022

Re: Old email attached to account.

Thank you Rich, I just sent you a PM. Smiley Happy 

 

-Zulligirl