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Member
Posts: 12
Registered: ‎10-22-2011

Re: No points after February 14 without Best Buy credit card


@hnbrink wrote:

The kicker is I DO have a My Best Buy CC (Visa, even) but after the theft of my points last year, they forced me to create a new account and can't get my account fully linked enough to let me even bank my points anymore. So I can't even trust they'll do it right enough to register I have the card to give me points. 


I had this same problem.  I called about a half dozen times, they could never fix it and sent me in circles.  I fianly got in touch with someone here on the forums and she got it fixed in a couple of days.

Posts: 114
Topics: 1
Kudos: 12
Solutions: 8
Registered: ‎11-24-2021

Re: No points after February 14 without Best Buy credit card

Hi, jknuss01,

 

Welcome back to our Community Forums. Thank you for sharing your story. Though I'm happy to hear that you were able to get this resolved, I can definitely understand your concern with the upcoming changes. If you would like for us to look into this further or document your concern in our corporate system, send a private message that includes your full name, phone number, and email address.

 

Sincerely,

Tina|Social Media Specialist | Best Buy® Corporate
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Member
Posts: 12
Registered: ‎10-22-2011

Re: No points after February 14 without Best Buy credit card

I have no problems.

I am not sure why this was moved. I was just trying to help the other guy get his issue fixed and now he will never see the reply …
Posts: 114
Topics: 1
Kudos: 12
Solutions: 8
Registered: ‎11-24-2021

Re: No points after February 14 without Best Buy credit card

Hi, jknuss01,

 

I hope you have had a phenomenal start to your week. There are times in which a reply is moved to its own thread if it's believed to have a somewhat of a separate underlining issue. Though I have made note of this taking place, feel free to to send another reply on the previous thread. I'm sorry about the inconvenience. 

 

Kindest regards,

Tina|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!