Points, Policies & Certificates

[jknuss01]

@Sarah-BBY  @JEzra-BBY @Melissa-BBY 

You have ALL been in this thread but NONE of you has addresed the issue of people with a BB CC getting this email when it clearly says (still)

"My Best Buy Credit Cardmembers will have the ability to set up point banking to save points until you are ready to issue a reward certificate."

Can we PLEASE get some answers?!?!?

[Graham-BBY Social Media Specialist]

Hello and thanks for reaching out on our Forums, jknuss01!

As a member myself, I understand wanting to know all the updates surrounding the changes to the memberships.

Point Banking remains a great feature for Best Buy Credit card holders. You can find the full terms of the membership as of May 3, 2022 here. You can also find our FAQs for the membership here.

If you have any further inquiries into your account, I'd be happy to take a look. Just send me a private message with the following info by selecting the "Private Message" button in my signature.

• Full Name
• Phone Number
• Email Address

Kindly,

[DirtDiver]

You could have just left all the messages, instead of deleting them, and just told us that in order to do point banking you have to now have a credit card. Instead, you delete messages and send us to read a long legal document. 

If you don't want people to hate best buy and think Best buy is acting sus, then don't act sus.