Points, Policies & Certificates

[pwrdbykimchi]

Hi, Sarah. Would you also be able to assist me with my missing reward certificate from a My Best Buy credit card promo? I’ve contacted Best Buy four times already (yep, I have four Case IDs) and still haven’t been able to get it resolved.

[Kadian-BBY]

Welcome to the Best Buy Forums!

Hi pwrdbykimchi. Thank you for taking the time to stop by our community forums and bringing this to our attention. I know these promotions are a great way to earn extra rewards, so I know you're excited to receive them. I would be happy to take a closer look into this for you. 

Please, send me a private message by clicking on the blue button next to my signature, with your full name, phone number, and e-mail address. I look forward to hearing from you.

Sincerely,

[pwrdbykimchi]

Thanks, Kadian. I just tossed you a PM. 

[Kadian-BBY · Accepted solution]

Thank you. I've received your private message and will be responding there shortly.