09-28-2020 03:00 AM
How log after montly statement closeout do points actually show up at BB.com? Will it list the points as a CC award?
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09-28-2020 02:04 PM
Hi there, ETP.
Thanks for reaching out! I hope you’ve been enjoying the day so far. It is always nice to hear from our My Best Buy members, and I’d like to thank you for your patronage! I would be happy to share some insight that may help.
As you can see here, points for purchases made outside Best Buy with a My Best Buy Visa post monthly, based loosely on the credit card statement cycle. You should see these points labeled as "Outside Spend." If we can assist by reviewing your account, please send a Private Message. For verification purposes, we would need to confirm your full name, email address, and telephone number.
09-29-2020 02:21 AM
09-29-2020 01:44 PM
Hi again, ETP.
We want to be sure you have a clear understanding of how these points are calculated. Your Private Message has been received. Once I’ve had a chance to review your account details, I will reply there with an update.
10-01-2020 01:21 AM
Looks like everything posted as advertised. The season long deal until 31 Dec 2020 may not post until Jan 2021.
10-01-2020 10:46 AM
Glad to hear it! You might want to try adding BestBuyInfo@emailinfo.bestbuy.com to your contacts list, and let us know if you have any other questions.
Have a great day!