Points, Policies & Certificates

[ETP]

How log after montly statement closeout do points actually show up at BB.com? Will it list the points as a CC award?

[Sarah-BBY Social Media Specialist · Accepted solution]

Hi there, ETP.

Thanks for reaching out! I hope you’ve been enjoying the day so far. It is always nice to hear from our My Best Buy members, and I’d like to thank you for your patronage! I would be happy to share some insight that may help.

As you can see here, points for purchases made outside Best Buy with a My Best Buy Visa post monthly, based loosely on the credit card statement cycle. You should see these points labeled as "Outside Spend." If we can assist by reviewing your account, please send a Private Message. For verification purposes, we would need to confirm your full name, email address, and telephone number.

Best,

[ETP]

Excellent link! However two categories may not be covered. I noticed gas was 3% and dining and groceries were 2%. Will these post separately since all I see is the 1% for this billing cycle so far. And if I get $30 for spending a certain amount on purchases during a certain time frame is this an additional amount over the 1% etc? Many thanks, ETP PS/never got an email on your response/need to check my settings again.

[Sarah-BBY Social Media Specialist · Accepted solution]

Hi again, ETP.

We want to be sure you have a clear understanding of how these points are calculated. Your Private Message has been received. Once I’ve had a chance to review your account details, I will reply there with an update.

Sincerely

[ETP · Accepted solution]

Looks like everything posted as advertised. The season long deal until 31 Dec 2020 may not post until Jan 2021.

Many thanks,

ETP

[ETP · Accepted solution]

Also all my notifications are going to the spam folder so I trying to resolve this issue on my end.

[Derek-BBY Retired: Senior Social Media Specialist]

Glad to hear it!  You might want to try adding BestBuyInfo@emailinfo.bestbuy.com to your contacts list, and let us know if you have any other questions.

Have a great day!