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Posts: 1
Registered: ‎06-11-2018

Re: Missing $10 reward certificate

I rec'd this same promo & made the charge accordingly.  We're past the 5 week mark now & the reward certificate has still not shown up.  The last several promos the certificates have come thru really quickly.  Can you advise what the delay is with this promo?

Posts: 1,505
Topics: 68
Kudos: 273
Solutions: 64
Registered: ‎11-23-2018

Re: Missing $10 reward certificate

Hello, mwordenok!

Thanks for reaching back out on our forum for support. I'm thrilled you received this promo, and I'm sure you've been looking forward to seeing your $10 certificate. I hate to hear you're still waiting on that to post to your account, and I'd like the chance to look into this.

To start, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.


All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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