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Posts: 1
Registered: ‎02-01-2021

Re: In store order not showing in purchase history

Good morning,

 

My recent purchases are not showing up on My Account.  This is the first time I have used your online system.  I don't know if maybe I have more than one account. Can someone concact me so that I can look into merging accounts if I have more than one account. Thank you.

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Posts: 705
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Registered: ‎02-08-2019

Re: In store order not showing in purchase history

Hi, RichardDurbin!

 

Thanks for reaching out to us! I love to be able to check back on my previous orders, and I apologize that you have been unable to do so, and any inconvenience that has occurred as a result.

 

I would be happy to take a closer look into this and see what may be going on here! So that I can get started, please send us a private message with your full name, email, and phone number. 

 

Best,

 

Meg|Social Media Specialist | Best Buy® Corporate
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