Points, Policies & Certificates

[ghanashyam_s]

Did you get your points, or did they feed you the same canned response about waiting for 15 -21 days? By then, BB will stop issuing points anyway.

[Eric321_]

I waited a month and I never got received it. Had to ask for them to manually add it.

[ghanashyam_s]

Thanks for the response. Typical BB, make false promises to shut the complaining customer and procrastinate for 30 - 60 days. 

[JoshU-BBY Social Media Specialist]

Hi, ghanashyam_s,

I have responded to our message thread, and will continue with you there!

[ghanashyam_s]

Hi Josh. I have not received any response from you to my last private message. Can you respond?

[JoshU-BBY Social Media Specialist]

Hi, ghanashyam_s

I am back in the office, and I did receive your message. I will continue our conversation there!

[ghanashyam_s]

What is going on with Best Buy? You said that you are back in the office. Now you are saying that you are about to log off and return on Tuesday?

Can some other mod help me out here? 

[Andy-BBY Social Media Specialist]

Hey, ghanashyam_s,

We appreciate the follow up here. While Josh is away, we’d be happy to help. Keep an eye on the private inbox for more information. 

Best,

[ghanashyam_s]

Thank you for agreeing to help.

[Andy-BBY Social Media Specialist]

Hello, ghanashyam_s,

I’m back here today. Please keep an eye the private inbox I replied on yesterday for more information. 

Best,