12-05-2020 12:48 PM
12-05-2020 02:14 PM
Hi there, SusanOaks30,
Welcome to our community forums. I appreciate you taking the time to visit our community forums and letting us know about your issues accessing your account. I would be more than happy to see what options we have available to help you log into your account normally.
I do have some questions so I can continue to review this. Are you trying to access your My Best Buy or My Best Buy credit card account? While these accounts can be linked this is not enabled by default.
I see that you send a private message with some additional details. Please allow me a few moments to review this. I'll be sending you a private message in return. You can check your inbox by clicking on the orange envelope in the top right of your screen after logging in.