10-12-2021 01:23 AM
This is happening to me as well. I've PM'ed two mods with no response. Super frustrating!
These forums are not meant for immediate assistance. If you have not already I would continue to work with phone and or chat support to work within a resolution.
10-12-2021 12:24 PM
Good afternoon, keislij,
Welcome to our community forums. I appreciate you taking the time to reach out to us regarding your My Best Buy account. I do almost all of my shopping online and know that if I were facing a similar issue, I would want to get this fixed as quickly as possible. I would be glad to see what options I have to assist you moving forward.
I do see that you've sent another moderator more information regarding your account. Please allow me a few moments to review this, I'll be sending you a private message in response shortly. You can check your inbox by clicking on the orange envelope in the top right corner of your screen after logging into your forum account.
I look forward to further assisting you!