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Posts: 11,471
Topics: 143
Kudos: 308
Blog Posts: 21
Solutions: 544
Registered: ‎01-03-2013

Re: Gift certificate not showing up.

Hello Jrodriguez477, 

 

I hope you are doing well! I just wanted to let you know our support teams are still working on the display issue impacting your certificate balance. I'll be in touch again next Tuesday if I do not have another update sooner! 

Regards, 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 11,471
Topics: 143
Kudos: 308
Blog Posts: 21
Solutions: 544
Registered: ‎01-03-2013

Re: Gift certificate not showing up.

Good afternoon Jrodriguez477, 

 

Please know our support teams are still working on the display issue affecting certificate balances. I'll be sure to follow up with you next Monday. 

Thank you for your continued patience! 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 11,471
Topics: 143
Kudos: 308
Blog Posts: 21
Solutions: 544
Registered: ‎01-03-2013

Re: Gift certificate not showing up.

Good morning Jrodriguez477, 

I hope you are doing well and thank you for your patience! Our support teams are continuing to work towards resolving this issue. I'll be sure to follow up with you in a week! 

 

Regards, 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 11,471
Topics: 143
Kudos: 308
Blog Posts: 21
Solutions: 544
Registered: ‎01-03-2013

Re: Gift certificate not showing up.

Good afternoon Jrodrgiuez477, 

 

I just wanted to touch base with you to let you know our teams are still working on this display issue. I'll be sure to reach out again next Tuesday!

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 11,471
Topics: 143
Kudos: 308
Blog Posts: 21
Solutions: 544
Registered: ‎01-03-2013

Re: Gift certificate not showing up.

Hello Jrodriguez477,

 

Thank you for your continued patience, and I hope you are well! I'm wanted to let you know our support teams are continuing to look into the certificate balance issue you've been experiencing. I'll follow up next week if no updates are received before then. 

Regards,
 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Highlighted
Posts: 11,471
Topics: 143
Kudos: 308
Blog Posts: 21
Solutions: 544
Registered: ‎01-03-2013

Re: Gift certificate not showing up.

Hello again Jrodriguez477, 

I hope you are doing well! I'm actually glad to see that your account seems to have been corrected. If you should need any further assistance, please let me know. 

Cheers!

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!