05-15-2021 04:59 PM
Good evening, scraps674,
Thank you for taking the time to reach out to us here on our community forums. As someone who does most of my shopping online, I can imagine how frustrating it would be to require a new password every time you try and log in. I appreciate letting us know about this and I would be glad to see what I can do to help.
I have a few questions about how are accessing our website. Which internet browser are you using? Is it's default language set to English? Do you use a VPN or ad-blocker when visiting our website?
We have some troubleshooting steps we recommend here, have you been able to give these a try? If so, please let me know so I can continue to work on this for you.