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Posts: 1
Registered: ‎05-15-2021

Re: Forced to Change Password Every Time I Log In

Im having the same issue

Posts: 6,299
Topics: 214
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Registered: ‎08-21-2017

Re: Forced to Change Password Every Time I Log In

Good evening, scraps674,

 

Thank you for taking the time to reach out to us here on our community forums. As someone who does most of my shopping online, I can imagine how frustrating it would be to require a new password every time you try and log in. I appreciate letting us know about this and I would be glad to see what I can do to help.

 

I have a few questions about how are accessing our website. Which internet browser are you using? Is it's default language set to English? Do you use a VPN or ad-blocker when visiting our website?

 

We have some troubleshooting steps we recommend here, have you been able to give these a try? If so, please let me know so I can continue to work on this for you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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