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Posts: 1
Registered: ‎11-11-2020

Re: Expiration Date of Reward is missing/not listed

I have the same issue as mentioned above. I received 4 $100 reward certificates for a purchase I made in October of 2020. My Rewards History page shows the certificates issued on 10/20/20. The Rewards Overview page shows the certificates and their numbers but the Experation Date colunm is blank. When I view the certifcates with the Print icon, it displays the certificate with no expiration date, only "Expires On 11:59 PM CT".


Am I to assume that they expire after 60 days?


Thanks for your help.




Posts: 5,681
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Registered: ‎08-21-2017

Re: Expiration Date of Reward is missing/not listed

Hi there, Don,


Welcome to our community forums. As someone who uses My Best Buy certificates when ever I can, I can imagine it's a little difficult to do so without an expiration date. I would be more than glad to help you take a closer look into this to help you get this sorted out.


I'd like to gather some information about your My Best Buy account so I can begin to review this. I'll be sending you a private message with some more details shortly. You can take a look at your inbox by clicking the orange envelope in the top right of the screen.


I look forward to hearing back from you!

AndrewB|Social Media Specialist | Best Buy® Corporate
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