10-26-2021 09:44 AM
I have already talked to Customer Service and they didn't delete my unused account and it continues to cause issues with my active account.
Please delete one of my accounts.
10-26-2021 10:45 AM
Hello, plan4him, and welcome to our online community!
Thank you for joining our forum and posting for support. I know how troublesome it can be when you run into issues with an online account. I hate to hear you're experiencing problems with your My Best Buy account, and I'm hoping I can help.
I will be sending you a private message shortly following up on this situation. Please check your inbox for my message, which can be accessed by clicking on the orange envelope in the upper right-hand corner of your screen. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.