10-26-2021 09:44 AM
I have already talked to Customer Service and they didn't delete my unused account and it continues to cause issues with my active account.
Please delete one of my accounts.
Paul
10-26-2021 10:45 AM
Hello, plan4him, and welcome to our online community!
Thank you for joining our forum and posting for support. I know how troublesome it can be when you run into issues with an online account. I hate to hear you're experiencing problems with your My Best Buy account, and I'm hoping I can help.
I will be sending you a private message shortly following up on this situation. Please check your inbox for my message, which can be accessed by clicking on the orange envelope in the upper right-hand corner of your screen. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.
Regards,
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