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Posts: 1
Registered: ‎06-27-2020

Re: Delete my account

I want to delete my bestbuy online account. I have been hacked and someone keeps trying to get into this account. I have tried and tried looking how to do this and cannot find anything. Please help.
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Registered: ‎01-03-2013

Re: Delete my account

Good afternoon, andersona3, 

 

Welcome to the forum, and thank you for reaching out, though I wish it were under better circumstances. Your account being hacked multiple times would be upsetting, so I understand your desire to reach out regarding the account's closure. Please know we're generally unable to delete a BestBuy.com profile, but we can cancel a My Best Buy membership. I'm sending you a private message to gather some additional information which you may view by signing into the forum then clicking the envelope icon in the top right corner of the page. 

 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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