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Deysha-BBY
Social Media Specialist
Posts: 3,077
Topics: 37
Kudos: 97
Solutions: 157
Registered:
10-19-2017
Hello, cuervo0208,
Welcome to the Best Buy Forums!!
I appreciate you taking the time to write us regarding your My Best Buy account and it's rewards. Typically, e-mails are sent when certificates are issued; however, we encourage members to manage their rewards account from their BestBuy.com accounts as e-mails may be filtered, blocked, missed, etc. There are factors outside of our control that may prevent delivery of an e-mail. Let me take a look at it, and see what's going on.
In order to better assist you, please send me a private message with your full name, phone number, and e-mail address. To send it, click on the blue "Private Message" button next to my signature. I look forward to hearing back from you.
Kind regards,
 | Deysha|Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query! | | |
