05-19-2021 02:05 PM
Good afternoon, mjb86,
Welcome back to our forums! Those Mystery Offers we send to My Best Buy® members can certainly come in handy if you’re looking to save a few bucks on your next purchase with us, so I can certainly see why you’d want to make sure the code you received is working properly.
I’d like to take a closer look into this issue, but for me to do so, I’ll just need a few pieces of information from you in order to do so. I see you’ve already sent my colleague, Allison, some of the information I’ll need to get started in a private message, so while Allison is off today, I’ll be replying to your message in a bit to gather the rest of what I’ll need.
To read my message, you’ll just need to be logged into your Support Forum account, and click on the orange envelope in the upper right-hand corner of your screen. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.
See you up there,