11-26-2018 12:55 PM
11-27-2018 03:30 PM
Hi there angel123,
Welcome to the forum and to our My Best Buy program! After a fairly large purchase, I can understand why you would want to secure your points for it. Creating a BestBuy.com profile to keep track of your newly created My Best Buy membership is a great step to take. It is discouraging to hear creating a profile hasn't been as simple as we hope.
I would be happy to take a look at what is going on, so please keep an eye on your inbox in the top right corner of the page for my message shortly.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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