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New Member
Posts: 2
Registered: ‎02-08-2018

Re: Can't Access Account - Verification Code Never Sends

I am having the same issue. However, my phone is currently shut off so I am unable to even try the text option.

 

Been trying to get in for over a week now. I have even tried to click the resend code button with no email whatsoever going though (yet, I was able to quickly recieve an email to verify this account for the forums....)

 

Thanks BestBuy... really trying to get us to order things when we cant even get into our accounts....

New Member
Posts: 2
Registered: ‎02-08-2018

Re: No Verification Code

It sounds like this whole system is broken.

 

Stuck with the same issue.

Posts: 11,474
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Registered: ‎01-03-2013

Re: Can't Access Account - Verification Code Never Sends

Good morning quickola, 


Welcome to the forum and thank you for reaching out to us! Logging into BestBuy.com is definitely the best way to ensure your orders are attached to your membership and easily tracked. While you should be able to check out as a guest, I'm sorry for the trouble you've been having with logging in. 

Using the details you registered with the forum, I was able to locate your account and I do not see any discrepancies in information that may be causing this trouble. I would be delighted to look further into this with you so I am sending you a private message. You may check your messages by signing into the forum then clicking the envelope icon in the top right corner of the page. 

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
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