06-07-2021 05:30 PM
Good afternoon, Pieto20,
Welcome to our community forums. I do most of my shopping online so I can imagine how frustrating it would be to never receive this email. I appreciate you writing to us about your My Best Buy account and I would be glad to see how I can best assist you in getting logged in.
We have several troubleshooting steps here that can usually help you access your account. Have you been able to give these a try? Please let me know, I'd be glad to continue working on this for you!