04-02-2020 06:09 PM
Welcome to the Best Buy Forums! Thanks for joining our online community.
Many of our members enjoy a little extra savings on their birthday. It's understandable that you were hoping to get a special coupon, too. At this time, this coupon is offered at random to our members that have registered their birthdays to their accounts. We do not have a way to provide this coupon to you, but you can visit our website to add your birthday to your account to increase the odds of receiving one in the future.
04-03-2020 09:55 AM
04-03-2020 11:12 AM
Even if we are able to confirm that one was sent out, we would not have a way to resend or provide a new coupon or savings code to you. This particular offer works a little bit differently than other rewards that are provided through the My Best Buy program. I apologize for any disappointment.