08-08-2019 06:02 AM
I have 3 questions about this offer
1) is there a limit? Like if I wanted to buy $10k of stuff on my first day do I still get 10% back in points?
2) are any products sold on bestbuy..com excluded? (specifically interested in cameras, lenses, cell phones)
3) if I order a bunch of stuff on the same day, but something is a "pre order" which doesnt post to the card until the product ships, does it still count as being ordered "the same day" or does something which is orderd teh same day but that ships and therefore is charged on a later day "miss" getting the promotion?
08-08-2019 01:06 PM
All great questions! Hopefully some of this helps.
I am a former Best Buy employee. While here to help, the opinions presented by me on this site do not represent the views or decisions of Best Buy and its affiliates. Authorized company representatives identified with -BBY after their names are able to address specific concerns or inquiries in greater detail.
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08-08-2019 03:38 PM
Welcome to the Best Buy forum, and thank you for connecting with us!
I am a big fan of the 10% back in points offer and even took advantage of it myself a few years ago. Who can't use a few extra points, right? Looks like Sam took some of the words right out of my mouth but let me see what I can add.
1. There is no limit. You would have within 14 days of being approved for a new My Best Buy™ credit card to take advantage of the 10% back in points offer. Any eligible purchases made during the first day you decide to use the new credit card should qualify for 10% back.
2. You can find a list of purchases that do not qualify for points (including the 10% back offer) here. Just scroll down to section E under Eligibility.
3. It all depends on if our system views a purchase as having been processed during the first day of use of the new credit card whether 10% back will be awarded or not. Since pre-orders are not generally fulfilled until a later date, meaning funds are not collected, they are unlikely to qualify for 10% back.
This is where the offer can get a little tricky though. Let's say you made two separate purchases in the same day. One for a few items you took home with you and another for a TV to be delivered next week. While the first purchase would likely be awarded 10% back, the TV purchase may not because it wasn't fulfilled until the following week even though funds were collected. That is really just a system restriction and should still qualify for 10% back. Just means you may need to reach out to us to have those points added to your rewards account.
Let us know if you have any other questions.
08-12-2019 10:43 AM
08-12-2019 04:28 PM
Hi! One more question. I read that points cannot be earned on "commercial" purchase. What counts as commercial?
For example if I buy a camera for my business does that mean I cannot get points?
I have a sales tax exemption certificate because in NJ if you buy professional photography equipment and are a photographer that is sales tax exempt.. Would using a sales tax exemption make the purchase "commercial" and then not be eligible for points?
08-13-2019 02:53 PM
actually one last question. I notice in the doc you potsed that it says "May not be combined with other My Best Buy offers." So does that mean if I buy something that's "on sale" using a My Best Buy Member offer that it will earn no points?
08-13-2019 04:35 PM
1. I have reached out to our My Best Buy™ team to get clarification on just what would be considered a "commercial purchase."
2. Have you applied for a Best Buy Tax Exempt Quick Card? If not, then I would suggest you do as it can make the process of using your tax exempt status in-store easier. A purchase can qualify for points when using tax exempt status, as long as a promotional financing offer was not selected and the tax exempt status is not classified as being for resale purposes. Purchases made for resale do not qualify for points.
3. While the purchase of a gift card can qualify for base points, they would not qualify for any bonus points, including the 10% back offer.
4. An item being on sale would not be considered a My Best Buy™ program offer. That pertains more to stacking program offers, such as the 10% back offer with a 10% off coupon.