01-08-2023 04:44 PM
I had set up the MFA to Microsoft authenticator and now switched the phone as a result cannot log into my Bestbuy account and make purchases. I cannot add BestBuy into my authenticator. Created a new account but would need by gift certificate and purchase history. Wondering if someone can help me.
01-08-2023 05:55 PM
Hey there, Kishore72!
Thank you so much for reaching out and joining us here on our community forum. Considering I have lost authenticator access previously, I know how concerning this may be. With that being said, I would be more than happy to investigate this further.
In order for me to do so, kindly use the blue "PrivateMessage" button below to send your:
All the best,