02-23-2022 10:03 PM
Hi I have tried to PM to Derek-BBY, as I have had to once again factory reset my Samsung Galaxy S21-Ultra...
My BestBuy Recovery Codes which I have uploaded to my MS OneDrive account do not work..
Two-step verification is enabled and I can not gain access to my account...
Please kindly assist once again../
02-24-2022 09:20 AM
Thank you for reaching back out to us here on our forum. Accessing your My Best Buy account should be a simple and smooth process, so I understand looking for some help here.
I have also received your private messages and will follow back up with you there in just a moment.
|Jack|Senior Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.
01-08-2023 04:44 PM
This topic has been moved to its own thread under Points, Policies, & Certificates for further moderation.