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Registered: ‎08-28-2019

Re: Account name change

[ Edited ]

Can you tell me how to change my name? My new name is Tonya {removed per forum guidelines}.

Posts: 8,534
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Registered: ‎10-10-2012

Re: Account name change

Hi, Tonya,


Welcome to the Best Buy forum, and thank you for connecting with us. Smiley Happy


It is always a good idea to make sure the information tied to a My Best Buy™ rewards account is up-to-date.  My wife had to update her own rewards account after we got married last year.  It can help prevent potential verification issues when attaching a purchase to a rewards account or trying to pick-up an online order.  You are not going to find the option online to change the name tied to a rewards account though because it doesn't exist.  That is where we can help.


There are a couple of scenarios where we can make changes to the name tied to a rewards account, such as a misspelling or legal change.  Did you legally change your name?  If so, then that should be an easy change.  I may need to gather some sort of proof first though before any changes are made.  Please send me a private message with the information listed below, by clicking on the blue button in my signature, and I will see what I can do to further assist.


Name (old and new)

Phone #
Mailing address

Email address


How do I update my My Best Buy™ information?


Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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