03-04-2021 02:42 AM
03-04-2021 06:49 AM
I dont think it's a reward cert but a percent off coupon. Per the terms and conditions of coupons that have a percentage off or dollar amount off, once the coupon is used, it can't be brought back as its a one time use.
I actually got one on my birthday last year and it was for X amount off and said that if I returned the item that the benefits would be null and void.
03-04-2021 01:43 PM
Welcome to the Best Buy Community Forums!
I appreciate you taking the time to write us regarding your return. I love getting these special offers & coupons that I can use towards my orders. I am happy to learn you were able to acquire one of these and use it on your original purchase. As hockeycanuckjc mentioned, these coupons are one-time use codes, and if the order is cancelled or returned, it is not re-instated to your account.
If you are planning on placing a new order, you are welcome to send me a private message by clicking on the blue button next to my signature with the details. Be sure to add your full name, phone number, and e-mail address. Thanks again for reaching out to us!