12-26-2018 07:19 PM
12-27-2018 04:42 PM
Hi there Stefaniewills09,
Welcome to the forum and thank you for reaching out to us! Merging My Best Buy memberships is a great option to help ease your management of your rewards. Merging will transfer points and certificates to the remaining membership, making it a lot easier for you. It's odd you would have had to set up a new BestBuy.com account though.
It sounds like some information may be crossed, so I would be happy to take a look at things, and help you sort this out. Please see that I am sending you a private message which you may view by checking your inbox in the top right corner of the page.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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01-03-2019 11:57 AM