Add Product

Search Results:

Reply
New Member
Posts: 2
Registered: ‎12-26-2018

Profile confirmation email wont come through

I've had to set up a new online account to merge with old account. The profile confirmation isnt coming to email. I've requested it many times over different days. I'm not getting rewards credit for my very large purchase bc the profile isnt complete. What do I do?
Posts: 11,073
Topics: 132
Kudos: 282
Blog Posts: 20
Solutions: 527
Registered: ‎01-03-2013

Re: Profile confirmation email wont come through

Hi there Stefaniewills09, 

Welcome to the forum and thank you for reaching out to us! Merging My Best Buy memberships is a great option to help ease your management of your rewards. Merging will transfer points and certificates to the remaining membership, making it a lot easier for you. It's odd you would have had to set up a new BestBuy.com account though. 

It sounds like some information may be crossed, so I would be happy to take a look at things, and help you sort this out. Please see that I am sending you a private message which you may view by checking your inbox in the top right corner of the page. 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎12-26-2018

Re: Profile confirmation email wont come through

Well, I wasnt able to get the email to reset my password so I set up a new account and had the same issue. Everything is good now. All taken care of!
Highlighted
Posts: 11,073
Topics: 132
Kudos: 282
Blog Posts: 20
Solutions: 527
Registered: ‎01-03-2013

Re: Profile confirmation email wont come through

Hi Stefaniewills09, 

 

I'm glad to hear everything is working for you and that I was able to assist. 


Cheers!

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!