11-03-2018 10:45 AM
When I click on the "Verify Now" button, it displays the "Let Us Know It's You" screen in my browser and asks for the last four digits of my phone number. After I enter the digits, this error message is displayed: "You have entered an incorrect phone number. Please try again."
Solved! Go to Solution.
11-05-2018 11:31 AM
Hi there mj122955 and welcome!
Thank you for joining our My Best Buy program! It sounds like you may just now be setting up a BestBuy.com account along with My Best Buy membership. This process should be a breeze, so it's peculiar you're encountering these issues.
It sounds like we may have some information on file for you that is potentially outdated, so I would be happy to take a closer look with you. Please see that I am sending you a private message to gather some additional details. You may check your messages by signing into the forum then clicking the envelope icon in the top right corner of the page.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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