Add Product

Search Results:

New Member
Posts: 1
Registered: ‎12-31-2018

Problem with Welcome to My Best Buy Email

When I click on it and it brings me to Let Us Know It's You, it asks for my last four digits of my phone number and when I enter it in, it says that I have entered an incorrect phone number and try again.
Posts: 8,201
Topics: 342
Kudos: 111
Blog Posts: 0
Solutions: 487
Registered: ‎10-10-2012

Re: Problem with Welcome to My Best Buy Email

Hi SRiggs,


Welcome to the Best Buy forum!


It sounds like you are trying to link your rewards account to your account.  Being able to access your rewards account online and monitor points/certificates is a major function of the My Best Buy™ program.  I probably login to my own rewards account every other day.  Have you already created a account?  If not, then that could explain why you are having trouble linking your rewards account. I can help take care of both of those for you.  Just send me a private message with the information listed below by clicking on the blue button found in my signature.



Phone #
Mailing address

Email address


Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!