03-24-2021 05:25 PM
03-25-2021 08:55 AM
Good morning, Redone157,
Welcome to our community forums. I appreciate you taking the time to write to us and letting us know about your recent experience with this purchase. Buying a new TV is a big deal and I know i would want to make sure I received My Best Buy points for this purchase if I were in your shoes. I would be glad to explain a bit more about how this process works.
Generally, My Best Buy points will become available 15 days after you receive your products. It's possible that the delay before your TV was available could contribute to these points taking slightly longer to post to your account.
Is there anything I can assist you with at this time? Please let me know, I would be happy to see how I may be able to help.