Points, Policies & Certificates

[BradleyS]

I have noticed in my account that I have not received points for my orders that I've made so far in 2022.  I did receive 1 point for a purchase of $38 in February but that seems like the wrong amount of points for that purchase too.  All other purchases show "0" for points awarded.

[AaronG-BBY Social Media Specialist]

Hello,

Welcome to our forums!

I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:

• Your first and last name
• Your phone number
• Your email address 

This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.

Thanks,

[BradleyS]

Okay thank you. I sent a message.