03-08-2020 10:19 PM
03-10-2020 01:01 PM
Welcome to the Best Buy Community forums, and thanks for reaching out to us about this. I know what a disappointment it can be to have something expire after forgetting about it, especially something with such a high value.
My Best Buy certificates is 60 days from the date of issue, unless otherwise noted. Once expired, these certificates typically cannot be reactivated or reissued.
That said, I'd be happy to review your specific certificates to see if we have any options. Can you send along a private message by using the link in my signature? If you include your name, email address, phone number, and My Best Buy member number, I'll see what is possible.