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Member
Posts: 24
Registered: ‎08-13-2020

Please fix my account to recognize all purchases I've made !!!

I've been useing the same email address for this support website and the official Best Buy website & also every time I make purchases at Best Buy offline stores.

 

Today, around five hours ago, I made a new purchase of my laptop + 1-Year Accidental Geek Squad Protection (as scheduled shipment to my home by next Friday)

 

but now the official Best Buy website is not recognizing all my purchases at all, including the today's purchase and all my so many previous purchases in the past.

 

I'm an ELITE Best Buy customer, as printed on my receipt, and as I know for some unknown reason your Best Buy server is having several duplicated accounts of me on my same email address (the email address which I'm using now for this support site as the same).

 

so please

 

1. integrate all my accounts into one to avoid any more confusion.

2. fix my account to recognize all my purchases including today's one. I don't want to lose any of them.

3. be careful to use my correct home address. Especially my apartment consists of some numbers + alpahbet. It seems like one of dupplicated has it correct, but others do not.

4. You should not mess up my shipment address for the purchase I made it today.

 

 

Please fix these as soon as possible.

 

 

* If you want to know my order number of today's purchase or you need any other information, please contact with me to my email. I don't put it here for my privacy.

Highlighted
Member
Posts: 24
Registered: ‎08-13-2020

Re: Please fix my account to recognize all purchases I've made !!!

Because this forum board does not provide edit function, I reposted my post as edited. Please read the new post and you can erase & ignore this post. Smiley Very Happy

Highlighted
Member
Posts: 24
Registered: ‎08-13-2020

Re: Please fix my account to recognize all purchases I've made !!!

felix0121 New Member
7:27 PM
The issues are solved.

I, by myself, found out the solution to switch my member ID at official website from old wrong ID to current ELITE one, and now it seems working good.

<< You can just simply ignore or delete this post and close the case. >>

If I need further help then I'll post another new one.

Thanks. Smiley Very Happy
Highlighted
Member
Posts: 24
Registered: ‎08-13-2020

Re: Please fix my account to recognize all purchases I've made !!!

The issues are solved.

I, by myself, found out the solution to switch my member ID at official website from old wrong ID to current ELITE one, and now it seems working good.

<< You can just simply ignore or delete this post and close the case. >>

If I need further help then I'll post another new one.

Thanks. Smiley Very Happy