02-06-2021 05:10 AM
02-06-2021 02:59 PM
Thanks for reaching out to us on the Forums! I am sorry to hear that you are not able to use your gift card. Gift cards cannot be used to purchase goods or services that require recurring fees, such as third party gift cards, and a lot of digital subscription services.
Best Buy gift cards generally do not have expiration dates, so it sounds like you may be referring to a certificate? I'd be happy to take a closer look into this and see how I can help out. Please send us a private message with your full name, email, phone number, and the product you are trying to purchase with your certificate.