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Recognized Member
Posts: 106
Registered: ‎04-19-2012

Ordered laptop using 10% off birthday coupon but want to return it for different make/model

Hello!

 

I had recently purchased a gaming laptop with my 10% off coupon but decided that will not meet my needs and will return it in the next few days. Is it possible if I place an order now that I can have that discount applied to it?

Emerging Expert
Posts: 7,978
Registered: ‎02-25-2013

Re: Ordered laptop using 10% off birthday coupon but want to return it for different make/model

The coupon can only be used once, even if the item was returned.

 

 

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
Posts: 632
Topics: 27
Kudos: 119
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Registered: ‎02-08-2019

Re: Ordered laptop using 10% off birthday coupon but want to return it for different make/model

Hi there, MichaelG,

Thank you for taking the time to reconnect with our team here on the Forums! I love a great deal myself, so I can totally understand wanting to check on what may be possible for your My Best Buy birthday coupon. As bobberuchi mentioned, the coupon can only be used once. Additional details regarding the My Best Buy birthday coupon can be found here.

With that said, I'd like to learn more about why this laptop wasn't fitting your needs. When you get the chance, can you please send me a private message with more details about this? I hope to hear from you soon!

Best Regards,

Alyssa|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!