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New Member
Posts: 4
Registered: ‎02-10-2022

Order keeps getting cancelled when I use Best Buy gift card

I had written a couple weeks back about not being able to return the tv. All said and done, we agreed I would get refunded in gift cards for the sum I’m owed. Now when I try to redeem the gift card, every order gets cancelled by either failed to verify or rejected due to number of tries i tried to purchase it. Can someone please explain to me what I’m suppose todo because all I’m trying to buy is a Apple TV and Best Buy found a way to complicate this as well.
Social Media Specialist
Posts: 23
Registered: ‎10-12-2021

Re: Order keeps getting cancelled when I use Best Buy gift card

Hello, Knickstix 

 

Thanks for connecting with us. Troubles with placing orders can be very tiresome and I can understand the convenience of being able to order and have something delivered to the home. 

 

I would love to take a further look into what you may be experiencing and see if I can provide the answers needed. 

 

Please private message me using the button next to my name with the following information:

 

  • Full Name
  • Email
  • Phone number 

 

Best, 

Mark|Social Media Specialist | Best Buy® Corporate
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