Points, Policies & Certificates

[Knickstix]

I had written a couple weeks back about not being able to return the tv. All said and done, we agreed I would get refunded in gift cards for the sum I’m owed. Now when I try to redeem the gift card, every order gets cancelled by either failed to verify or rejected due to number of tries i tried to purchase it. Can someone please explain to me what I’m suppose todo because all I’m trying to buy is a Apple TV and Best Buy found a way to complicate this as well.

[MarkG-BBY]

Hello, Knickstix 

Thanks for connecting with us. Troubles with placing orders can be very tiresome and I can understand the convenience of being able to order and have something delivered to the home. 

I would love to take a further look into what you may be experiencing and see if I can provide the answers needed. 

Please private message me using the button next to my name with the following information:

• Full Name
• Email
• Phone number 

Best,