08-27-2021 11:57 PM
Solved! Go to Solution.
08-28-2021 12:58 PM
Hello there, Dunadan!
Thank you for writing to us about this and welcome to our online Forums! This is something I've personally ran into before because I used a college email a while back and I accidentally replaced my main one. So, I understand the confusion and frustration with this problem! I'd be more than happy to help out with this. More than likely, it would consist of me removing your old email on our side, ensuring your new email is entered, and then replace your password to lock in the new credentials (if need be)!
To get started, could you please reach out to me directly via Private Message and verify your full name, phone number and email address? You can find that button to the right of my name down below. I look forward to hearing back from you!