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Registered: ‎10-07-2018

Old boyfriend's name on account, my information -- Change or Delete account?

Old boyfriend's name is on my account. My phone number, address and e-mail address. Is it possible to change it or should I just have it deleted and make a new account?

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Registered: ‎01-03-2013

Re: Old boyfriend's name on account, my information -- Change or Delete account?

Hi there Jaxmebb, and welcome! 

Finding one's account is in another's name at all would be disconcerting. For it to be in an old flame's name could not only be disconcerting, but frustrating. 

Generally speaking, we're only able to update the name on an account under particular circumstances. I would be happy to take a closer look at this with you, so I am sending you a private message. You may check your messages by signing into the forum then clicking the envelope icon in the top right corner of the page. 

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
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